Terms & Conditions 

Deposit/Guarantee Requirements
All reservations must be guaranteed with a credit card at time of booking. A deposit is not required, except for "Advance Bookings." See below. 

Cancellation/No-show Policies
Reservations must be cancelled by 4:00 p.m. on the day of arrival (NZST) to avoid a penalty of 1 night stay plus tax. Cancellations after this deadline may be subject to charges equal to one night's stay. Advance booking reservations may not be cancelled or modified once confirmed. See below.

Advance Booking Policies
Full prepayment by credit card is required at time of booking. Once confirmed, reservations may not be cancelled or amended.

Taxes and Fees
Room rates are subject to 15% Goods & Services Tax effective October 1, 2010.

Extra Charges
Children 12 and under stay free using existing bedding, however for occupants 13 years of age and up, a $45 extra person fee will be charged up to total max pax (occupancy) of the confirmed room. 

Other
Requests for non-smoking rooms or specific bedding are honored whenever possible based on availability at check-in. Due to inventory limitations, these requests cannot be guaranteed. Rates, restrictions, and information are subject to change without notice. Not all restrictions are listed. All offers are subject to program availability. Rates are listed in NZ dollars except where otherwise noted. All published rates are commissionable to travel agents at 10%.