CLIENT FEEDBACK
We'd like to thank some of our most valued clients for their kind feedback regarding their recent meetings or events with us.
"A big thank you to you and your team for helping us to put on a fantastic awards night on Thursday!
Everything went so smoothly and we all had a great time. The food was lovely (a lot of people commented on how good it was) and nothing was too much trouble for the staff helping.
Thanks again and we look forward to many more events at The Spencer on Byron."
Debbie Howard
Basketball Services Manager
NZ BREAKERS
“Our Lead team recently had the pleasure of attending an offsite meeting in the Executive Boardroom at The Spencer on Byron. The customer service received by the duty staff was nothing short of outstanding and deserve to be recognized.
Hope this helps because the team were amazing."
Gayle Theunissen
Personal Assistant to Anna Campbell - GM People Support - Store Support Office
THE WAREHOUSE
"The Spencer on Byron Hotel was an excellent choice to assist us with an accommodation and the conference dinner for New Zealand Applied Neurosciences Conference 2012. Previously we have used the hotel just for accommodation purposes; however this year we have decided to also hold main social function of the conference – the conference dinner at the hotel as well.
Our invited speakers who came from all over the world were stunned by the view, atmosphere and service at the hotel. Big thanks to the helpful and friendly staff from the hotel that helped to assist our delegates for the duration of their stay. The conference dinner held went very smoothly and received a lot of positive comments from our delegates. All dietary requirements were taken care of, the meals were delicious and the live music provided a special atmosphere for the event.
We will definitely consider choosing this place again for future events.
On behalf of AUT Event Services, we would highly recommend this place to other people looking for a great hotel experience and would like to thank The Spencer on Byron Hotel for the delightful and hassle free co-operation."
Polina Vinnik
Conference and Events Coordinator
AUT EVENT SERVICES
"Mainfreight enjoyed the hospitality of The Spencer on Byron for their Branch Manager’s Meeting in March 2012.
With a team of approximately 75 attendee’s at the meeting and run over 3 days, from the initial check in to our final awards night, they made the meeting easy.
The team were friendly, and happy to help with anything they could.
The Chef was great and worked with our requests on the menu’s as they were catering for our 99% male apetite’s. The food was tasty and there was plenty of it.
The venue has a great location right in the heart of Takapuna, easy to get to, from North or South motorways, plenty of parking and minutes from the beach where we had some outdoor activities arranged for our team to participate in.
The Spencer Team had a polite and professional manner throughout our stay with them."
Kym Brett
National Support
MAINFREIGHT
"Some great feedback on rooms and the catering.
From my perspective some very helpful staff, very willing and always checking to see if there was anything we needed."
Pat Woodward
PA to the Investigations Manager
INLAND REVENUE
"Dear Paula,
I wanted to formally acknowledge your hotel and the wonderful experience my client/s had when running their annual conference with you earlier this month.
The attention to detail of your hospitality/event staff was just superb. Their responsiveness to ANY request we had was always made with speed, efficiency and always wonderful politeness. They are all a true asset to your
hotel. The catering was also of an extremely high quality and ranked well with delegates.
From a location perspective there were advantages to holding the event on the North Shore as for many delegates they were travelling against the traffic.
Here are the results of the delegate survey, rated out of 10:
Conference Venue: 8.04
Food for am/pm teas and lunches: 8.02
What do you think of Auckland (North Shore) as a location? 7.94
Accommodation: 8.20
It was an absolute pleasure working with you and I look forward to working with you again in the future Paula - many many thanks."
Glenda Harding
HARDING CONSULTANTS LTD
"Dear Valerie,
I would like to update you on the New Year function we had about a month ago.
The feedback that we received from our guests is nothing short than the best party ever. I am confident to say the air-condition temperature was good, we had a couple of people in the beginning asking to raise the temperature as it was a bit cold for them, but after a drink or two and once the music started every one was dancing and the room temperature was just right.
The food quality and quantity was first class as always.
Not forgetting that Silina did a great job managing the event, nothing fell short and everything went so smooth. The staff was so helpful, groomed and smiling all the time.
Please pass my thanks to the kitchen, Silina and the staff for a job well done."
Luay Shasha
"
Hi Valerie,
Thank you once again for a great conference. Everything was just perfect which is a real credit to your team.
We have held many conferences over the years and I must say, your venue would have to be the best. Whether it be the staff at the front desk, the housemaids, the restaurant staff or your conference support team, there is always so much attention to detail. Please pass on my thanks to your whole team."
Lynne Graham
National Sales Manager
AA TOURISM
"
The Konica Minolta National Sales Conference brings together 120+ delegates for a 2 day event in Auckland.
This year we chose to host our conference at The Spencer on Byron Hotel on Auckland’s North Shore. We saw the North Shore as a perfect location as it was out of the city but still within distance of other attractions and offsite venues.
Some may say the distance from the airport to the hotel is an issue particularly with guests arriving the day of their event, however with the venue positioned just across the Harbour Bridge and the majority of traffic heading into the city at this time, travel time to The Spencer on Byron Hotel is only 30 minutes.
The Spencer on Byron Hotel itself is a fantastic venue for conferences as it provides a range of rooms to suit any event. The staff are pleasant and all work together to provide their client with the best possible service – no matter their requirements. Accommodation is of a high standard and all rooms come with a magnificent view no matter its position within the building.
One thing I particularly like about the North Shore venues are their ability to work together. While I can appreciate many are competing for the same business they don’t let this get in the way and therefore are able to provide an overall destination to its clients.
I would highly recommend The Spencer on Byron Hotel and the North Shore as a location for any conference."
Ashleigh Cox
KONICA MINOLTA
"I would like to thank you very much for all of your time and creative thinking that went into making our School Ball such a wonderful and memorable evening.
Your organisation is amazing and I appreciated working with you. Feedback from students has been extremely positive!
All of your staff were very helpful and pleasant.
The Spencer on Byron Hotel was a wonderful venue for our School Ball.
Many thanks."
Cherie Perrow
KINGSWAY HIGH SCHOOL
For meeting enquiries call Valerie Comerford on +64 (9) 916 4977 or email meetings@spencerbyron.co.nz. Alternatively enquire online.
